Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, good management, excellent perks

Cons

Still impossible to get insurance as a massage therapist without working beyond a safe limit for the career

3.0
Dec 10, 2024

It’s Alright

Recommend
CEO approval
Business Outlook

Pros

-Diverse and family oriented -Flexible scheduling -Great benefit programs -Great commission for front desk -Great opportunity to learn about teamwork and customer service -Fair/decent pay however would like to see more raises -Job openings every week

Cons

-They can't keep a consistent manager, I have been with Hyatt for 2 years and I have seen around 10 managers/supervisors come and go, not including hosts. - They overwork tf out of the managers especially the front desk which then affects us host relying on having a decent manager to stay. - One negative thing about hotels is they like to oversell on rooms for them to make revenue however it affects us host a lot and it looks bad as a host to tell the guest that we no longer have that available room type they booked. -They care a lot about scores -Head of HR is careless and blend -Likes to very much people please guest in which creates monsters that like to take advantage of hotel employees. -They have a very hard time with training people and it’s always a different style of training with new hires. (personal opinion: this job is definitely more to get experience than something that might work in a long run since hospitality is a precise and difficult career, more so, it’s not for me, but it’s a great opportunity)

Viewing 475 - 477 of 6,970 Reviews

Glassdoor has 8,094 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.