Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 137 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 100 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 374 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 330 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 262 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Dec 27, 2024

Good job

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Just like anywhere, there were good people and schemers.

Cons

Bureaucracy. Upper management clearly had favorites.

4.0

Dec 27, 2024

Work environment

Waitor/waitress

Recommend

CEO approval

Business Outlook

Pros

Good relationship between superiors and subordinates

Cons

There will be disagreements between colleagues, but it's not a big problem. Kind of didn't like the uniform

1.0

Dec 24, 2024

No Work-Life balance

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

12 free nights per year at Hyatt hotels

Cons

Manager keeps changing schedule without asking if we can make it and then expects you to be there regardless of your personal plans or appointments After being told I couldn't take holiday in the summer months only after that would be possible, when I asked to book my vacation in August for September or October, I was told no one could take more holiday until the end of the year Plus, I was hired to the restaurant and then the manager can assign you to room service for 3 straight weeks if you don't like how he constantly changes your schedule after it has been released. After 6 months of this and constantly asking HR for help (without success) I left to preserve my sanity

Viewing 457 - 459 of 6,970 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

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Waiter/Waitress - 40h/week

Barcelona

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Guest Experience Officer - Front Office (6 Months)

Barcelona

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Guest Services Officer - Front Office

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Front Office Trainee (Internship)

Barcelona

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Hyatt

Hyatt reviews

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Reviews by job title

Good job

Work environment

No Work-Life balance

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