Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 327 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 140 reviews)); "Tips and coworkers were great" ((in 134 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 89 reviews)); "Great training and onboarding" ((in 81 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 368 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 335 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 256 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 187 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Oct 12, 2017

Administrative Assistant- Sales

Sales administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, comp nights at Hyatt's around the world

Cons

The size of the hotel and number of employees makes you feel like part of a pack, not as an important member of a team.

1.0

Oct 7, 2017

housekeeping

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

good benefits and good food

Cons

bad management in housekeeping department, everything is a mess.

5.0

Oct 2, 2017

Hyatt Ziva/Zilara- Building a great place to work!

Food and beverage administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Works with Playa Hotels and Resorts which makes a great pair.

Cons

Don´t have any at the moment...

Viewing 436 - 438 of 6,970 Reviews

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Hyatt Ziva/Zilara- Building a great place to work!

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