Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Nov 8, 2017

Good company but not for everyone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, feels like family, and if you want to be promoted, they will help you get there. You don't have to stay in one area; you can really move wherever you want if you're driven and show that. The company really does emphasize caring for people, which is wonderful. If you are willing to put in the effort, Hyatt will help you get to where you want to go.

Cons

Long hours (hotels are open 24/7), work/life balance depends on your supervisor/manager, departments can be clique-y & make it feel a lot like high school. I've moved into several positions (been with the company 5+ years), and it's always been "out of the frying pan and into the fire" - training is pretty much a learn-as-you-go, which can cause EXTREME stress the further you get into a role. Compensation can be a hit or miss, but usually isn't enough for the job a person REALLY does. Promotions happen more if you are willing to move states for them.

5.0
Nov 7, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

Great company, treat employees well has high standards

Cons

Selling too many off to investment firms

3.0
Nov 1, 2017

server

Recommend
CEO approval
Business Outlook

Pros

The Benefits are amazing and you have free food in the cafeteria!

Cons

too much politicing and favorites and bullying. Very bad gang mentality and people will trying and ruin your life their if they don't like you.

Viewing 430 - 432 of 6,970 Reviews

Glassdoor has 8,094 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.