Hyatt reviews

The job is only good depending on your department manager. If your manager(s) suck, your position can be hell, and you can be worked to the bone. If anything wrong happens, even if you weren't there or were unaware of the situation, you can be blamed. Also, I'm going to be fairly straightforward: the Hyatt Recency Austin at Barton Springs has a bit of a racism problem. The front desk staff tends to consist of "lighter" skin tones. In stark comparison, if you go to the back halls of housekeeping, you'll find that it's mostly Asians. Likewise, the food catering/serving department is primarily Hispanic. Minorities tend to get "hidden" positions away from the public eye, but people of lighter tones get offered the front-and-center positions. My sister worked at Hyatt too (in a higher position than me), yet despite all her hard work and excellent performance, she was offered a promotion in a back office position away from the public (she did not accept). So the career opportunities are there for upward mobility, but the possibility of you getting the position you want is based on bias.

This Hyatt Place was a franchise and therefore did not come with benefits at normal corporate-owned properties such as free hotel night stays or uniforms provided and cleaned by the hotel. The Gallery Host had to a multitude of tasks including making hamburgers and other food items for guests and all sorts of things beyond a normal front desk agent position. Tips could occasionally be earned from guests but not to be counted on.