Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Apr 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Regional VPs have 30+ hotels and leave you alone.

Cons

They are really backwards, it's like their company is still in the early 2000's with so many things. They don't know how to roll out new initiatives, they really suck at it.

5.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

The Hyatt has a great culture and many opportunities within the company to move to and up in.

Cons

Not all the employees you work with have the same desire/motivation.

4.0
Jan 29, 2019

It's A Start

Recommend
CEO approval
Business Outlook

Pros

Colleagues are great. The pay is very competitive. The workplace is very diverse and inclusive. Hotels touch a lot of different career paths so it can be a good place to start a career in any field with a solid level of job security. Benefits include employee stock purchasing plan, and 401K with match.

Cons

Management may take advantage of the familial feel to push colleagues to work unsustainable hours. Short staffing is a constant issue to the point that career mobility stagnates because colleagues are "hard to replace". If you work in front desk or operations your work/life balance may suffer tremendously. I have been told that it wouldn't be fair for me to have Sundays off for church despite my job application showing that availability.

Viewing 379 - 381 of 6,970 Reviews

Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.