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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,970 total reviews)
      avatar

      Mark S. Hoplamazian

      81% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Reviews by job title

      7K reviews
      1.0
      Feb 13, 2021

      Director

      Director of outlets
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is no pros at all

      Cons

      Everything; poor leadership all around

      1.0
      Jan 27, 2021

      You think it will be great, but....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The remodel was really well done and it's in a good commuting area. Benefits available for full time employees. Discounts on select hotels -the number is VERY few. There is ALWAYS a job opening at Hyatt Place! (see cons).

      Cons

      In one word: Management. In explanation: The expectations that are set are completely impossible to achieve. We are always understaffed due to so many people quitting. Employees are left with little or poorly done training because the hotel is in such a rush to get people working. Employees do not stay long due to the impossible expectations and management. Very sink or swim because no one (esp. leaders) will help or support. You will be spoken down to (like you are a child) for not knowing what you were not taught. They do not care about COVID-19 and show annoyance if you need to call in sick for any reason.

      3.0
      Jan 21, 2021

      Decent experience

      Treasury
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is ideal

      Cons

      Lack of competitive pay. Upward mobility is limited with leadership.

      Viewing 337 - 339 of 6,970 Reviews
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      ReviewsHyatt reviews

      Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.