Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 722 reviews)); "And some of the people that work there are great people whom I will miss." ((in 345 reviews)); "Tips and coworkers were great" ((in 135 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 135 reviews)); "Great opportunities to grow and develop" ((in 93 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 370 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 343 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 257 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 146 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,968 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Apr 7, 2025

Amazing

Gallery host

Recommend

CEO approval

Business Outlook

Pros

Really great for people wanting to get into hospitality

Cons

Nothing much about it really

3.0

Apr 6, 2025

Good company

Greeter

Recommend

CEO approval

Business Outlook

Pros

free hotel stays, discounts on food and services

Cons

does not reprimand poor behavior

1.0

Apr 5, 2025

Beware of Centric Midtown ATL

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Customers are great people truly.

Cons

Management is the worst, very bad, they only want you there if you tell all your business the manager doesn’t work

Viewing 334 - 336 of 6,968 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

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Waiter/Waitress - 40h/week

Guest Experience Officer - Front Office (6 Months)

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Guest Services Officer - Front Office

Barcelona

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Amazing

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Beware of Centric Midtown ATL

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