4.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook
Pros
Meet people from all ovet the world Great working environment and benefits Free and discount food
Cons
As with any job some days are just too much. Entitled guests or lack of common sense
73% would recommend to a friend
Mark S. Hoplamazian
81% approve of CEO
65% positive business outlook
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Users say... "GREAT BENEFITS!! Insurance is great and the hotel discounts." "And some of the people that work there are great people whom I will miss." "Tips and coworkers were great" "All staff is friendly and set a 'chill' feeling to the environment while maintaining upscale service." "Great opportunities to grow and develop"
Users say... "Poor management and very set in their ways" "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." "No work life balance / HR is fully committed to helping the company and not the employees that raise issues."