Humana reviews

3.6

61% would recommend to a friend

(7,602 total reviews)
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Jim Rechtin

59% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
5.0
Nov 21, 2008
Recommend
CEO approval
Business Outlook

Pros

I work for a great director, and am challenged to think and be innovative at work. As an organization, I feel that there is a commitment to growing the business, and a desire to be better integrated integrated across the organization. We are moving slowly in that direction.

Cons

A lot of our operational infrastructure and work processes on the commercial sales side are antiquated and disconnected. It can be operationally challenging for commercial accounts to do business with us. Brokers are required to have different work methodologies for small group and midmarket accounts. As technology as a whole races ahead with Web 2.0, the operational gap in sales becomes more and more obvious to brokers and customers. We have so many products and options on the commercial side, making it difficult to sell.

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Glassdoor has 8,230 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.