Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 859 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 534 reviews)); "Work from home was good" ((in 477 reviews)); "The flexibility and people are great!" ((in 275 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 198 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 146 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Constant reorganization and layoffs." ((in 128 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 108 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 96 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Madrid , Barcelona , Leganés , Sevilla , l'Ametlla del Vallès

Humana reviews

3.6

61% would recommend to a friend

(7,610 total reviews)

Jim Rechtin

60% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Mar 18, 2013

They talk the talk but can't walk the walk.

Company contact lead

Recommend

CEO approval

Business Outlook

Pros

I was able to help people with their insurance issues. I did this by providing education and guidance. They are a large company and have a lot of opportunities once hired.

Cons

They are very shiny on the outside but not so sweet on the inside. They have a very cookie cutter image and don't respond well to those who do not fit into that mold. Advancement becomes difficult. The benefits are terrible considering they are an insurance company. Internal customer service is borderline rude and often not very helpful. As employees, we are expected to go above and beyond to offer the ultimate customer service experience but as the consumer that is far from what happens.

4.0

Mar 12, 2013

Lots of ups and downs but I like it

Contracts analyst

Recommend

CEO approval

Business Outlook

Pros

Endless job ladder to climb. Work at home opportunities. Good pay, awesome coworkers. Flexible schedule

Cons

random layoffs. Constant management changes. Pricey insurance packages. Minimal raises. Horrible traffic downtown.

3.0

Dec 23, 2012

Learning experience

Manager

Recommend

CEO approval

Business Outlook

Pros

Humana cares about giving the managers training and really cares for the well-being of their associates. If you are willing to learn, you can learn a lot.

Cons

All leaders are required to take leadership training courses and apply the knowledge. This seems to stop at the director level. It is frustrating having to deal with directors' petty ego problems amongst each other. I watched several sabatoge work done by another director's team, just to prove they were right. The only people that really care about associate engagement are the Process managers and Managers. The directors and higher just care about numbers on a piece of paper.

Viewing 7390 - 7392 of 7,610 Reviews

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Humana

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They talk the talk but can't walk the walk.

Lots of ups and downs but I like it

Learning experience

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