Humana reviews

3.6

61% would recommend to a friend

(7,611 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
1.0
Jul 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Company is well positioned for future success. Not a bad place if you have a good boss, who is not all about him or herself

Cons

Intensely political. Extremely top down in some areas. They don't really care about their employees. Some incompetent senior management, who are part of the "good old boys" club - which is impossible to break into. Does not care about clinical excellence. Much time wasted on big company stuff just to show they are doing it (employee engagement plans, etc.) Terrible HR department. Per the current head, instead of annual increases, all raises should be a "surpass" so that they are not viewed as expected. And the benefits keep on getting worse. WHen I left, no exit interview or other interactions - i.e.e no one wanted to know why. By the way, several people have noted a a positive that non-bonus eligible employees received $1000 bonuses in recent years as a positive. The truth is that that was done after budget-reduction fire drills that made it almost impossible for people to do their jobs followed by alms embarrassingly high earnings, These extra bonuses were given only because they feared employee backlash. Salary increase budgets are pooled and limited to a number like 3% that ALSO includes salary adjustments. Translation: common to have fights with colleagues (if you have an incompetent leader) where for example they hijack your money to fix a salary glitch elsewhere - try explaining to 3 employees that none of them are getting 3% raises, not because they did not do a good job but because they needed to give another employee who was paid at the 40th %ile the 9% to retain them.

3.0
Jul 20, 2012
Recommend
CEO approval
Business Outlook

Pros

People are typically friendly/helpful or at least not cutthroat. 401(k) is good. Louisville is a fairly nice city. Lots of opportunities to build out more robust processes (even if it is an uphill battle culturally and technologically at times).

Cons

Health benefits suck, and fitness centers are not free (ironic, right?). IT is behind the curve for Fortune 100 companies (no ERP, no wifi, blackberries instead of iPhones, excessive security, slow/inflexible process for IT projects, etc.). Company seems hesitant to get involved with the local community and charities (philanthropy is limited to grants through the Humana Foundation), in contrast to GE, Coca-Cola, and Expeditors, which aren't even based in Louisville but which nonetheless have a strong presence in the community.

Viewing 7339 - 7341 of 7,611 Reviews

Glassdoor has 8,241 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.