Humana reviews

3.6

61% would recommend to a friend

(7,602 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
3.0
Sep 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Good money, and insurance benefits started at day one. Office work was done from home and most of the equipment provided was of good quality. Opportunity to work out my own work-life balance. Lots of autonomy. Enjoyed working with members in their own home settings. Made some nice email buddies with co-workers. All the perks of working from home. Great incentive programs and opportunities to improve your health and make money while doing it. Lots of extra workshops and training if you have the time.

Cons

Very big company made communications while working at home difficult. Very often one department didn't know what the other department was doing. Training was detrimental. All the drawback of working from home--answers were hard to get. Being an "old-school" social worker, I often had problems with how management wanted me to treat people, seemed they wanted me to do very little to actually make a difference. I had a very good manager I reported to directly, but other managers I dealt with there were extremely micromanaging. As layoffs continued the atmosphere became less team-oriented.

1.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits such as 401k matching, wellness incentives and HSA funding

Cons

No work-life balance- even though they talk a good game, extremely high focus on metrics that are actually a bad gauge of performance, and do not take into account time off - you actually get marked down for taking your personal time off. Three VERY LARGE rounds of layoffs this year after conducting mass hiring the previous three years- shows very poor planning by senior leadership. Quality reviews are not based on actual quality, but based on semantics and whether you can regurgitate immaterial statements.

1.0
Mar 4, 2017

Cares Manager

Recommend
CEO approval
Business Outlook

Pros

Work from home, a great promise at the beginning with no follow-through. You got to work in your pajamas if you want.

Cons

Unrealistic expectations, No work life balance, the only way to meet expected productivity is to work overtime on a daily basis, audit expectations have increased to a few a month and are impossible to meet, schedule is changed to their liking with little notice, treated with little respect, not treated like a nurse treated like a telemarketing mule, forced agenda on calls with members, no autonomy, not allowed to voice concern just do the unrealistic impossible expectations that are set for you, average pay, cutting jobs due to the failed merger, extra responsibilities added to the role with no pay incentive, and it's about NUMBERS NUMBERS NUMBERS.

Viewing 40 - 42 of 7,602 Reviews

Glassdoor has 8,230 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.