Humana Process Manager reviews

4.0

99% would recommend to a friend

(15 total reviews)
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Jim Rechtin

Not enough data to show CEO approval

99% positive business outlook

Process Manager employees have rated Humana with 4.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Process Manager professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Process Manager professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

15 reviews
2.0
Jul 20, 2013
Recommend
CEO approval
Business Outlook

Pros

401(k) benefit seems generous. Good cultures and work environments exist in some departments (mostly operations and IT). Location in downtown Louisville is nice.

Cons

Employee health insurance benefit is an insult and is loaded with additional fees and administrative requirements. Salaries are well below comparable organizations. IT is a step or two behind other Fortune 500 companies (we just stopped using Lotus Notes last year, and blackberries remain the norm). Many departments are very political (favoritism and lack of transparency in hiring) and many managers are very traditional (e.g., requirement to wear suits to the office, "face time" expected -- even for employees who could otherwise work remotely). Diversity is practically non-existent (think old, white guys with little creativity).

3.0
Jul 20, 2012
Recommend
CEO approval
Business Outlook

Pros

People are typically friendly/helpful or at least not cutthroat. 401(k) is good. Louisville is a fairly nice city. Lots of opportunities to build out more robust processes (even if it is an uphill battle culturally and technologically at times).

Cons

Health benefits suck, and fitness centers are not free (ironic, right?). IT is behind the curve for Fortune 100 companies (no ERP, no wifi, blackberries instead of iPhones, excessive security, slow/inflexible process for IT projects, etc.). Company seems hesitant to get involved with the local community and charities (philanthropy is limited to grants through the Humana Foundation), in contrast to GE, Coca-Cola, and Expeditors, which aren't even based in Louisville but which nonetheless have a strong presence in the community.

Viewing 10 - 12 of 15 Reviews

Glassdoor has 8,233 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.