Is Humana a good company to work for as a Inbound Representative?

Inbound Representative professionals working at Humana have rated their employer with 3.0 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Representative Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Representative interview questions at Humana .

Does Humana pay Inbound Representative employees well?

Inbound Representative professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 89 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Inbound Representative salaries at Humana.

How happy are Inbound Representative professionals working at Humana?

56% of Inbound Representative employees at Humana would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Inbound Representative professionals have also rated Humana with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 874 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 558 reviews)); "The ability to work from home is a great plus" ((in 469 reviews)); "Good work life balance which is great" ((in 294 reviews)); "Great people and money for the work" ((in 269 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Constant reorganization and layoffs." ((in 127 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 105 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews))

Humana Inbound Representative reviews

3.0

56% would recommend to a friend

(89 total reviews)

Jim Rechtin

45% approve of CEO

28% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Inbound Representative employees have rated Humana with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Inbound Representative professionals have an average working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Representative professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

89 reviews

1.0

May 21, 2024

Terrible company

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

I don't have any pros.

Cons

Lack of actual caring and compassion even though that's humana's "thing", abusive work atmosphere and they don't care about the elderly medicare members. They only want their money.

1.0

Apr 18, 2024

Horrible company

Inbound call center representative

Recommend

CEO approval

Business Outlook

Pros

none make sure you dont work for the HCPR team

Cons

micro managed, leaders only care about saving their butt. very clickish and management micro manages you. will give you errors for every single mistake , training is basically reading a document that youre expectied to master after 10mns . very toxic environment , i wouldnt recomment this was the worst job ive ver had .

3.0

Mar 15, 2024

At Humana

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote, benefits, supplies own equipment

Cons

Call center, low pay for the amount of work, 12 months before you can switch departments

Viewing 16 - 18 of 89 Reviews

Top companies for "Compensation and Benefits" near you

Alberta Health Services

3.5★Compensation & Benefits

B. Braun

3.6★Compensation & Benefits

HHH

3.8★Compensation & Benefits

Montfort Hospital

3.9★Compensation & Benefits

Jobs at Humana

Inbound Contact Representative 2

Outbound Contacts Representative 2

Claims Processing Representative

Claims Processing Representative

Claims Processing Representative

Humana

Humana Inbound Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible company

Horrible company

At Humana

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Humana reviews FAQs

Company ratings over time

Jobs at Humana