Is Humana a good company to work for as a Inbound Contacts Representative II?

Inbound Contacts Representative II professionals working at Humana have rated their employer with 3.7 out of 5 stars in 79 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative II Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative II interview questions at Humana .

Does Humana pay Inbound Contacts Representative II employees well?

Inbound Contacts Representative II professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 79 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative II salaries at Humana.

How happy are Inbound Contacts Representative II professionals working at Humana?

57% of Inbound Contacts Representative II employees at Humana would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Inbound Contacts Representative II professionals have also rated Humana with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 3.6 rating for career opportunities.

Humana Inbound Contacts Representative II reviews

3.7

57% would recommend to a friend

(79 total reviews)

Jim Rechtin

85% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (79 reviews)

Ratings by demographic groups

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Inbound Contact Representative II employees have rated Humana with 3.7 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Inbound Contact Representative II professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contact Representative II professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

79 reviews

3.0

Jan 27, 2023

Not everyone gets the same opportunity

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

They do compensate their employees fairly and have very great benefits/flexible schedules.

Cons

Associates in Puerto Rico do not have the same advancement opportunities as associates Stateside. A lot of vacant positions are opened in which Puertorrican representatives will not be considered due to their current location.

5.0

Jan 3, 2023

Great company to work for

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

I love working for Humana. They truly take care of their employees and there is plenty of room for growth within.

Cons

Like any job some days can be stressful.

2.0

Dec 28, 2022

Too much mandatory overtime, so little life balance

Inbound contact representative i

Recommend

CEO approval

Business Outlook

Pros

Good day 1 benefits, team building. Very good training.

Cons

Snippy managers who are incompetent and sluggish if they don’t like you, low consideration, no empathy.

Viewing 28 - 30 of 79 Reviews

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Humana Inbound Contacts Representative II reviews

Company ratings over time

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Reviews by job title

Not everyone gets the same opportunity

Great company to work for

Too much mandatory overtime, so little life balance

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