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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,514 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      2.0
      Aug 12, 2011

      If you are not in the Union, do not expect a pay increase.

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great entry level positions, good opportunities for interns, travel benefits and wonderful free online training tools and resources.

      Cons

      If you work for an owned and managed hotel, do not expect a pay increase unless you are a union member. There is a disparity among staff in that most of the administrators are hourly, all are female and none have received a pay increase of more than .50 more than once in the last three years.

      2.0
      Jun 28, 2011

      Run for Your Life!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good reputation. Hilton continues to hold a lot of weight in the hotel industry careerwise for your resume.

      Cons

      Corporate Hotels (owned and/or managed by Hilton Corporation as opposed to a franchised property) --- continually short staffed due to continually decreasing budgets. Management is asked each year to do more on less and for less. Employees at the entry level feel it also as they too have to do more and more for less and less. Hilton has changed...was once the leader in the Hospitality Industry...is now the Hospitality BUSINESS. The corporation only cares about one thing...the bottom line, with absolutely no regard for the employees that make that goal. Check into a corporate hotel sometime and a franchised hotel...notice the difference in the employees. In a corporate hotel, most employees are overworked and it shows in their attitude.

      2.0
      Jun 7, 2011

      poor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      hotel benenfits,on own,friendly employees,no supervision

      Cons

      unfair in handing out benefits and time

      Viewing 199 - 201 of 11,514 Reviews
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      Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.