Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

12K reviews
1.0
Mar 11, 2011
Recommend
CEO approval
Business Outlook

Pros

discount at other hilton properties

Cons

never get a raise, get screwed over when other people don't show up or quit, the longer you are there the more work management gives you to do without any added compensation, you are making the same amount of money as the morons who just start and have no idea what they are doing while you are doing everything for them and for management

2.0
May 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Working from home is way more convenient. I do like making reservations as I have been doing that the last 12 years or so.

Cons

Unfortunately the work at home jobs require taking a pay cut. In addition getting the computer running at the start of shift is 20-30 minutes unpaid time. In addition we need to check our stats and do computer corrections which is additional unpaid time. I do additional functions on my own time as well because doing them on company times would bring my stats down and then by threatened with a write up which would lead to termination. Since they have been on the kick of hiring mostly part timers, seniority counts less as I am working more holidays and worse hours than say 3 years ago. There has not been a shift bid in close to 3 years when we used to have them every six months.

1.0
Apr 10, 2010

No Ethics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel perks when you can get them.

Cons

Total lack of knowledge of the hospitality industry by senior and middle management, management is being recruited from failed businesses, no leadership - no one can or will answer a question or make a policy decision. only focus is on making blackstone even more money. no one cares about the guest - care more about the senior managers compensation package. its embarrassing to work here, they are a bunch of bumbling amateurs

Viewing 136 - 138 of 11,509 Reviews

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