Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 476 reviews)); "culture is great and they do invest in all their employees" ((in 339 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 256 reviews)); "Work Life Balance is great" ((in 208 reviews)); "Great team member travel program" ((in 185 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,510 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Jan 24, 2012

Great job for students

Banquet server

Recommend

CEO approval

Business Outlook

Pros

Fun work environment Satisfactory pay Great for students Diverse

Cons

No weekends No raise Sometime disrespectful guests

3.0

Jan 20, 2012

Dead-end positions throughout the company but decent pay and benefits.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, employees are personable, most of the senior management knows what they are doing to better the company.

Cons

Most of the senior knowledge odes not get passed down to the middle management in terms of how to enact the goals and procedures to the employees below them. Not much room for advancement, except for in a few positions, but many jobs are sourced throughout the Marcus corporation instead of enlisting those already in this particular hotel.

3.0

Jan 18, 2012

management not so good at local

Server

Recommend

CEO approval

Business Outlook

Pros

They do have a wonderful team member benefit of reduced price for hotel stays inside of their brand and it also includes a family and friends benefit as well.

Cons

Inconsistencies throughout management. Management need to actually do their work instead of pawning it off of regular staff to do mangement job, again I am speaking at a local level

Viewing 11401 - 11403 of 11,510 Reviews

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Great job for students

Dead-end positions throughout the company but decent pay and benefits.

management not so good at local

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