Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 466 reviews)); "culture is great and they do invest in all their employees" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 269 reviews)); "Work Life Balance is great" ((in 192 reviews)); "Great team member travel program" ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 414 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Dec 18, 2010

A couple of years at the Courthouse Hotel

Sales and marketing executive

Recommend

CEO approval

Business Outlook

Pros

Very good opportunity to learn about the industry and possibility to manage projects on your own. Dealing with top accounts very quickly and negotiation at directors level. Very understanding and open minded management

Cons

no so much coaching and direction given

3.0

Nov 21, 2010

Would stay but...

Server

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great. Everyone is quite friendly. It is nice to stay at a beachfront hotel for free once in a while through the Hilton benefits. Beautiful property to work on as well.

Cons

In general the management is good, however when there is one "bad apple" it ruins everything. If you are mistreated by a manager, you cannot go to Human Resources because they are on the manager's side. You cannot go to your manager's manager because they are friends. So you must remain silent and just leave.

3.0

Nov 18, 2010

Served in food and beverage in bog bar and restuarant

Food & beverage assistant

Recommend

CEO approval

Business Outlook

Pros

Good company reputation Fun environment Nice team to work with

Cons

Low pay All hours working not ideal Difficult to get promoted as limited roles to get promoted to Lack of incentives outside of tips, which are not large . Move to competitor or to other local employees tempts many to leave.

Viewing 11368 - 11370 of 11,509 Reviews

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A couple of years at the Courthouse Hotel

Would stay but...

Served in food and beverage in bog bar and restuarant

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