Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1071 reviews)); "Great people and love the workflow" ((in 469 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 259 reviews)); "Great work life balance and ability to create own projects" ((in 205 reviews)); "Great team member travel program" ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 551 reviews)); "Long hours and underinvestment in some properties" ((in 409 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 366 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,510 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Jul 5, 2011

A great place to work!

Director of sales

Recommend

CEO approval

Business Outlook

Pros

1. Interactions with "guests/group leaders". It's nice to meet everyone from different parts of the country and world. Though same faces are nice, different ones are, as well.

Cons

2. Some, not all, "Diamond Hilton Honors" members think they walk on water. Yes, I know they spend lots of money to stay in our hotels, but there's a line between their ego and treating the clerks like human beings.

2.0

Jun 28, 2011

Run for Your Life!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good reputation. Hilton continues to hold a lot of weight in the hotel industry careerwise for your resume.

Cons

Corporate Hotels (owned and/or managed by Hilton Corporation as opposed to a franchised property) --- continually short staffed due to continually decreasing budgets. Management is asked each year to do more on less and for less. Employees at the entry level feel it also as they too have to do more and more for less and less. Hilton has changed...was once the leader in the Hospitality Industry...is now the Hospitality BUSINESS. The corporation only cares about one thing...the bottom line, with absolutely no regard for the employees that make that goal. Check into a corporate hotel sometime and a franchised hotel...notice the difference in the employees. In a corporate hotel, most employees are overworked and it shows in their attitude.

5.0

Jun 24, 2011

Phenomenal Environment!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great environment, diversity among employees, unlimited opportunities

Cons

traffic to get to work

Viewing 11329 - 11331 of 11,510 Reviews

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