Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 457 reviews)); "culture is great and they do invest in all their employees" ((in 336 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 249 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 558 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Long hours and underinvestment in some properties" ((in 416 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Feb 5, 2013

Great company and positive work environment

Director

Recommend

CEO approval

Business Outlook

Pros

Culture is great. Pay is fair to above average. Many opportunities for advancement and growth.

Cons

Competitive culture breeds greatness but also leads to some struggles in cross functional synergy.

4.0

Feb 4, 2013

Ups and downs but mostly good.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hospitality is warm and friendly.

Cons

Sharks love money and not much else.

3.0

Jan 25, 2013

Review

Night auditor

Recommend

CEO approval

Business Outlook

Pros

The hotel was recently acquired by a new company. There are high hopes that the new owners will make needed repairs to the hotel, as well as create a more employee-friendly atmosphere.

Cons

Current owners of hotel have neglected maintenance to the point the hotel is falling apart in many areas. Owners do not seem to have the employees in mind concerning the work environment.

Viewing 11320 - 11322 of 11,519 Reviews

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Ups and downs but mostly good.

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