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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,519 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Reviews by job title

      12K reviews
      4.0
      Apr 1, 2013

      Great overall company, but localized management is very corrupt

      Guest services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, very reputable brand, solid customer base, good property management system and helpful IT support staff, hotels are in very busy locations

      Cons

      Many overseas locations (my example being in China) are run completely by locals, from upper management all the way down. There needs to be better monitoring of these locations by the regional headquarters, as most of the Chinese management do not follow proper procedures or protocols of Hilton Worldwide.

      4.0
      Mar 29, 2013

      Great job for students

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours to allow a student some study time

      Cons

      Organization is always a bit crazy

      2.0
      Mar 23, 2013

      Poor management, low pay.

      Food and beverage
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Looks good on your CV

      Cons

      - Lazy and imcompetent managers (up to head of department level). - HR promotes suck ups who have ticked boxes rather than experienced and capable staff. - Long shifts, poor work/life balance - Low pay and tips that dont find their way to your payslip. - Management do not care about their staff, only the numbers and are very lazy. - Management cant seem to write a rota more than one day in advance (is available on Thursday, starts the next day) which makes planning the rest of your life next to impossible.

      Viewing 11305 - 11307 of 11,519 Reviews
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      Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.