Hilton reviews

3.9

75% would recommend to a friend

(11,514 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Working at a Hilton hotel gives you a first class glimpse of how the service industry is and should be run. Customer satisfaction is what you are selling and what better place to get started than a world renown, multinational hotel like the Hilton. Great place to work on your acting skills as well.

Cons

The scheduling can get very backwards at times because this business is open 24/7/365. You might get stuck in swing or graveyard shift. Upper management is where you want to be.

3.0
Apr 11, 2012
Recommend
CEO approval
Business Outlook

Pros

The work and opportunities are there, you just need to be willing to step up and grab the reins.

Cons

Once you grab the reins, you will never be able to put them down as management will continue to reward you with more and more work. Upper management is a boys club.

3.0
Apr 10, 2012

Good not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team member travel program, decient pay for Food and beverage positions, semi supportive management company, VP and President are wonderful

Cons

Lack of education and respect from senior management, over worked, underpaid, To many rules, "core values" are not that of line employees

Viewing 11266 - 11268 of 11,514 Reviews

Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.