Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 471 reviews)); "Great culture and working ace" ((in 332 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 180 reviews)); "Great hotel and travel benefits" ((in 178 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and weekends but that comes with hotels" ((in 419 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 164 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,515 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

May 24, 2012

Positive, helped me grow as a professional

Front office supervisor

Recommend

CEO approval

Business Outlook

Pros

Company will provide you with growth opportunities Will provide training in different areas Solid benefits and fair salary for entry level positions

Cons

Can be quick to judge employees when in comes to wrong doings. Severe lack of communications between departments and /or divisions

2.0

May 11, 2012

It's worth the experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, lots of opportunuties to learn and free (or very cheap) stays at many great hotels around the globe.

Cons

I was hired to do a customer service job and the whole selection process was towards finding service-oriented people. After a few months, we all had to start selling as well, I hated it because I wouldn't even have applied to a job that included sales.

2.0

May 10, 2012

The Hilton is good for staying, not for working there.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Guests are very nice for the most part and everyone is very hospitable. Dmployees are usually the ones that understand your issues with the hotel and you can relate.

Cons

The pay and benefits of the job do not compensate for the shocking low price they pay you for working.

Viewing 11257 - 11259 of 11,515 Reviews

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Ratings by demographic groups

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Positive, helped me grow as a professional

It's worth the experience

The Hilton is good for staying, not for working there.

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