Hilton reviews

3.9

75% would recommend to a friend

(11,515 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jun 11, 2012

Overall good company to work for part time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff, management was flexible and treated you like a person, not just as an employee

Cons

Things in the restaurant were very disorganized

4.0
Jun 8, 2012

Hilton Review

Recommend
CEO approval
Business Outlook

Pros

The people and employee benefits are fantastic

Cons

Tough to transfer into departments without experience. Sales, events, marketing are all elusive.

2.0
Jun 8, 2012

Low paying and difficult to advance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reduced rate for hotel stays; free meal during shift. If you are with the union the cost for the health insurance will be only the union dues. When there are big events at the hotel, the atmosphere can be fun.

Cons

If you are at a hotel that has both union and non-union membership, be prepared for the hostility that will be on-going between the two camps. Management is bottom-line driven and really doesn't care about high employee turnover. Staff is disgruntled and it shows. The better people tend to leave, so the quality of employees tends to be on the low side. The few good ones who stay are usually overworked.

Viewing 11251 - 11253 of 11,515 Reviews

Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.