Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Dec 23, 2013

General Manager

Recommend
CEO approval
Business Outlook

Pros

Great Senior Leadership- re positioning Hilton brand as a strong global hospitality company, lots of growth opportunities

Cons

If you are not flexible with constant change then the frequent operational cost containment and sales initiatives can be challenging to keep up with... But overall, these are key to the rapid growth the company is experiencing

1.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

I learned quite a bit

Cons

I was forced to work 9-10 hours a day with no breaks, then forced to sign a form saying they offered breaks. My managers would make racist remarks about other staff members. Schedule would change at the last moment, and it would be posted one week at a time the day before the new week.

4.0
Dec 21, 2013
Recommend
CEO approval
Business Outlook

Pros

My hotel offered free hot lunch everyday and there's no shortage of starbucks. I truly feel apart of a team that is all working together to improve our guest's experiences. This is a company I could see myself staying with for a very very long time.

Cons

The starting pay is laughably low. I would probably make as much working in fast food or starbucks. Paying rent on that low of pay is barely possible. This is the only reason I have to potentially leave my job.

Viewing 11239 - 11241 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.