Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1106 reviews)); "Great people and love the workflow" ((in 465 reviews)); "Great culture and generally strong leadsrship" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 245 reviews)); "Great team member travel program." ((in 204 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 534 reviews)); "Long hours and underinvestment in some properties" ((in 431 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,521 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,521 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

4.0

Jan 7, 2014

Hilton is a big company, good standards

Assistant director of housekeeping

Recommend

CEO approval

Business Outlook

Pros

Lots of upward mobility, many different locations worldwide. You will definitely learn the hotel business working for Hilton and can go anywhere with that experience.

Cons

Long hours are expected, not much time off. That is the price that you pay for the experience that you get working there.

1.0

Jan 6, 2014

Not the Hilton way

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing good to talk about

Cons

No security, everyone is for themselves, no resources to help you work effectively. No support for upper level staff. Always accusing.

3.0

Jan 6, 2014

Good money, very physical

Banquet server

Recommend

CEO approval

Business Outlook

Pros

Good money, lots of available hours, fun job.

Cons

Management didn't treat employees very well.

Viewing 11230 - 11232 of 11,521 Reviews

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Hilton is a big company, good standards

Not the Hilton way

Good money, very physical

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