Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "culture is great and they do invest in all their employees" ((in 333 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 256 reviews)); "Great work life balance and ability to create own projects" ((in 206 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 414 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,515 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Jul 30, 2012

Stale Leadership Team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Enjoyed the benefits of working for a hotel: discount of rooms, free food, etc

Cons

This hotel doesn't know how to advance from within, recognize good talent, isn't competitive or cutting edge.

5.0

Jul 20, 2012

Values and Responsibilities

Room attendant

Recommend

CEO approval

Business Outlook

Pros

They teached us and guide us in our everyday tasks.and helpful to all our needs,specially in our financial problems.taking care of all the small problems at once,especially my boss in our department.

Cons

Some managers didn't performed well in their respective areas.some team members also is not cooperating to other team members.

3.0

Jul 20, 2012

Great brands and nice people but stressful due to lack of direction

Director

Recommend

CEO approval

Business Outlook

Pros

- Stable, globally recognized brands - Ambitious international growth strategy - Friendly people from diverse backgrounds - Young org with opportunity to define roles and find new ways of doing things

Cons

- There is no old way of doing things - the focus on redefining process and decision rights stifles creativity and strategic thinking in everyday work - Leadership fails to focus and communicate unified strategies causing everyone to work towards different objectives - Stressful environment where everyone seems overworked without results

Viewing 11227 - 11229 of 11,515 Reviews

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Ratings by category

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Stale Leadership Team

Values and Responsibilities

Great brands and nice people but stressful due to lack of direction

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