Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 465 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 199 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great travel benefits and PTO." ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,522 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

2.0

Jan 30, 2014

Server

Recommend

CEO approval

Business Outlook

Pros

Interesting style of menu and good presentation, I really enjoyed learning about the different events and menu items and fine dinning service.

Cons

Slow business did not award a good overall experience. Though the food was interesting there was a lot of inconsistency resulting in inadequate training. The slow business did not help financial standings for my personal growth and the front house staff were not motivated to promote themselves. In other words, the standing around and gossiping was not a great 'training experience'. I did not stay for more than a month.

4.0

Jan 28, 2014

Great company to work for-as long as your willing to work-supervisors very understanding, and willing to jump in and hel

Room attendant

Recommend

CEO approval

Business Outlook

Pros

The supervisors- most I worked for started at the bottom and worked their way up, which made them easier to work for

Cons

Benefits aren't affordable to minimum wage workers Managed by several different Mgt. companies-depending on location

5.0

Jan 24, 2014

Culinary

Executive chef

Recommend

CEO approval

Business Outlook

Pros

Great structured company.That offers a great future.

Cons

Need more Hilton Worldwide companies in cleveland Ohio. embassy suiets in downtown Cleveland ohio closed.

Viewing 11221 - 11223 of 11,522 Reviews

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Server

Great company to work for-as long as your willing to work-supervisors very understanding, and willing to jump in and hel

Culinary

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