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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,515 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      Sep 5, 2012

      Good Job with VERY POOR MANAGEMENT

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The JOB itself was awesome and staff was friendly and worked together great as a team.

      Cons

      Very Poorly Managed. Very Immature, failed to manage the hotel by the HILTON Standards as we were trained. New and vacant positions were not posted accordingly, "Favorites" were selected for promotions despite their lack of qualifications. It's pretty bad when you have an AGM that doesn't know her way around a computer, let alone Word / Excel. The overall morale at the hotel is very negative. Staff is unhappy and they don't know who to go to... as upper management failed to keep confidential conversations associates brought to him as concerns directly back to the GM. GM doesn't follow protocol or hotel standards set by Hilton. Staff is yelled at and talked down to in front of guest. Regular guest and long term guest have NO Idea who the GM is... other then perhaps a name on the board. No room for advancement, minimal pay, very negative environment.

      Viewing 11206 - 11208 of 11,515 Reviews
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      Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.