Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 472 reviews)); "culture is great and they do invest in all their employees" ((in 340 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 199 reviews)); "Team member rate is great and can stay anywhere in the world" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 560 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 545 reviews)); "Long hours and weekends but that comes with hotels" ((in 420 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 383 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,515 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Oct 27, 2012

My job was in a new area for me and I felt like I was able to make a difference.

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits, particularly paid leave, for new employees have been revamped and are very generous. Also Hilton encourages employees to give back to the community and has community partners that the corporation supports.

Cons

There have been a lot of organizational changes going on so, while it was interesting work, it was sometimes tumultuous. Some levels of management act as though they do not believe the changes are necessary so it is sometimes hard to determine what the focus is.

3.0

Oct 25, 2012

Many bumps in the road.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have great benefits available.

Cons

You have to no someone to advance.

2.0

Oct 20, 2012

Mediocre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Constantly meeting new people from all walks of life

Cons

Poor management, higher ups often have a feeling of superiority and look down up the front of house employees as peons.

Viewing 11194 - 11196 of 11,515 Reviews

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Reviews by job title

My job was in a new area for me and I felt like I was able to make a difference.

Many bumps in the road.

Mediocre

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