Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1114 reviews)); "Great people and love the workflow" ((in 460 reviews)); "culture is great and they do invest in all their employees" ((in 334 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 552 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 367 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,528 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,528 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Jun 20, 2014

Great company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great hotel work environment.

Cons

Hotels are open 24/7/365. Hours can be long and demanding with no comp time off.

3.0

Jun 17, 2014

great HR department, but housekeeping sucked!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the orientation was nice, and food was always free. dry cleaning was available for low low prices!

Cons

crazy boss at my location, and hours are tedious. i'd just stay away from housekeeping, but every other area's employees seemed happy.

3.0

Jun 16, 2014

Job during college

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

gain experience in hospitality, lots of down time, friendly management, discounts at all Hilton brand hotels, employees in other departments are all friendly, can take time off whenever you want to. Pay is fair for the work you do.

Cons

hours aren't the best, employee meals aren't very good, can be tedious, there doesn't seem to be any real room for growth at this hotel. Shifts start either early in the morning or end late at night

Viewing 11140 - 11142 of 11,528 Reviews

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Hotel Front Desk Agent

Hilton

Hilton reviews

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Great company to work for.

great HR department, but housekeeping sucked!

Job during college

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