Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1114 reviews)); "Great people and love the workflow" ((in 460 reviews)); "culture is great and they do invest in all their employees" ((in 334 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 552 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 367 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,528 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

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Hilton has an employee rating of 3.9 out of 5 stars, based on 11,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

4.0

Jul 17, 2014

Great work environment!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative, intelligent, hardworking but within reason! Definitely the best balance of challenge and life outside of work I've ever had!

Cons

After going public the purse strings are getting tighter.

4.0

Jul 9, 2014

Good environment and teamwork atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

International and multicultural company with big opportunities Worldwide. Depend con the región os easier to grow and languages is a must In Europea and Latam. Elevator program and shine develop people with a fast track to management positions

Cons

Salary, they are not the best paying in hospitality industry. The s

4.0

Jul 8, 2014

An excellent place to work if someone is interested in improving on customer service skills.

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits are robust and extensive, especially the Team Member Travel Program. Job stability

Cons

Advancement is a huge challenge, especially if you start hourly and want to move into management. Senior team members who are part of the union have first choice for holidays and weekends off. Pay is average for an international hotel enterprise.

Viewing 11131 - 11133 of 11,528 Reviews

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Jobs at Hilton

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HOTEL FRONT DESK AGENT- HILTON WESTSHORE TAMPA AIRPORT

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Hotel Front Desk Agent

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Great work environment!

Good environment and teamwork atmosphere

An excellent place to work if someone is interested in improving on customer service skills.

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