Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1106 reviews)); "Great people and love the workflow" ((in 465 reviews)); "Great culture and generally strong leadsrship" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 245 reviews)); "Great team member travel program." ((in 204 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 534 reviews)); "Long hours and underinvestment in some properties" ((in 431 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,520 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

2.0

Apr 12, 2013

Stagnant

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The team members who deal specifically with the guests on a day to day basis. That is the glue which holds everything together.

Cons

In the business of hospitality, when confronted with problems that are easily solveable, they choose to only nod in agreement, while implement nothing. It were as if they enjoy the business of " unorganization & complaints". Do your homework on the specific property before you accept any employnment. Look at the turnover rate for your specific department. Ask questions.

5.0

Apr 9, 2013

great place for a career in hospitality

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- great atmosphere - collegiality - opportunity to be trained in multiple departments

Cons

- sometimes can do long hours depending on the needs of the hotel

3.0

Apr 9, 2013

Good Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people to work with Mobley Cafe

Cons

Low salary and Lots of meetings

Viewing 11131 - 11133 of 11,520 Reviews

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Hilton

Hilton reviews

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Stagnant

great place for a career in hospitality

Good Experience

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