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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,521 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      May 17, 2013

      Career Damaging Experence

      Information security
      Recommend
      CEO approval
      Business Outlook

      Pros

      Industry average salary, nice building and work environment, some really friendly people to meet and work with. I passed up another offer to come here, and I severely regret that decision.

      Cons

      Former AOL employees have hijacked the IT Department and I was severely mislead on the status of the environment and the willingness and ability/ knowledge of Sr. Management within the department. It seems there are many that rode on the waves of AOL when they went from 90% market share to nothing and now for some reason they have worked their way into Hilton and are poised to do the same thing all over.

      4.0
      May 17, 2013

      Hired at entry level, promoted to Food and Beverage Director, with company for 5 years.

      Food and beverage director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to climb the ladder in a few short years with little expierience. Big brand name for your resume. Over 500 locations worldwide you could apply at.

      Cons

      High turnover makes it difficult to build a team at any level, even managment. Little control over products standards and menus in the restaurant.

      1.0
      May 13, 2013

      Worked us to death

      Guest services agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice building to work in. Guests were all very friendly and easy to work with.

      Cons

      Schedules were ridiculous causing massive turnover in front office. Seems no one stayed more than 3 months! We weren't given our weekly schedule until 2 days ahead of time and we were constantly working 7 to 9 days straight with only one day off in between. If you don't mind having no life and just "living" at the hotel for extremely low pay, than this is the job for you. Other departments were treated far better than front desk.

      Viewing 11116 - 11118 of 11,521 Reviews
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      Glassdoor has 13,624 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.