Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 465 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 199 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great travel benefits and PTO." ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

4.0

Jun 21, 2013

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Feels like a family. Everyone has been there for long time.

Cons

Not as many levels of management, harder to get promoted in each department

3.0

Jun 19, 2013

Reception Supervisor

Reception supervisor

Recommend

CEO approval

Business Outlook

Pros

Good Place to learn and start your career

Cons

Long hours, understaffed, bad salary, busy place

3.0

Jun 18, 2013

Great benefits but just a number.

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Great insurance, travel benefits, ect. If you are with company long enough you will get promoted based on that.

Cons

Not a lot of room to run operations of your department. All decisions managers typically are allowed to make are passed down from the top of the chain of command leaving no room you to act as a manager.

Viewing 11107 - 11109 of 11,522 Reviews

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Great place to work

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Great benefits but just a number.

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