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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,525 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Reviews by job title

      12K reviews
      1.0
      Sep 1, 2013

      If you have a family, this is not the place for you

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand and hotel chain. Team member travel program is a huge plus.

      Cons

      Long hours for corporate employees because of harsh staffing cutbacks. The concept of work life balance is completely unheard of. No apparent sick time policy as managers do not discourage employees from coming into the office with a cold, stomach bug, or flu. Office politics and bullying are among the worst I've seen.

      4.0
      Aug 30, 2013

      Great Company to work for!

      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoy working at the Hilton. They try to promote from within and they provide good benefits. Also are good at trying to recognize their staff.

      Cons

      I didn't have any cons

      1.0
      Aug 30, 2013

      It was a terrible, time-consuming, and demanding job. Overworked and underpaid

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Excellent Food. Very clean establishment. Pay isn't too shabby. Great for experience.

      Cons

      Management is absolutely abhorrent. The equipment is old and outdated. Its know what you know its who you know. They expect you to work WELL beyond the hours of your shift and get upset if you can't for some reason. It's basically MODERN day slavery. The hours are TERRIBLE! The people that work there are lazy and confrontational. A lot of the union workers were lazy, crabby, and complained incessantly. I cried nearly 3 times just WITHIN my training period because they managers constantly try to put their workers down instead of uplifting them. If you make a MENIAL mistake and I mean MENIAL they act as though you've committed some grievous sin.

      Viewing 11083 - 11085 of 11,525 Reviews
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      Glassdoor has 13,628 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.