Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 448 reviews)); "culture is great and they do invest in all their employees" ((in 344 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 263 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "The team member travel program is great." ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 536 reviews)); "Long hours and weekends but that comes with hotels" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 360 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

2.0

Oct 30, 2013

Unethical and not to be trusted

Mid level management

Recommend

CEO approval

Business Outlook

Pros

Travel benefits and overall benefits package

Cons

GM's and Atlanta area Regional management are very unethical and dishonest. Favoritism and misconduct runs rampant and it's a "good ole boys" network who think the rules and policies don't apply to them. Corporate HR participates so if you bring complaints to their attention, they will work together to come up with something to get rid of you. There will be retaliation and there's no doubt about it

5.0

Oct 21, 2013

Former member of the Hilton team

Executive sous chef

Recommend

CEO approval

Business Outlook

Pros

I worked with Hilton for more than 16 years and know very well how much Hilton is a distinctive company

Cons

some times the income comparing with other companies is less but what i got from Hilton for my career is much better than money

5.0

Oct 18, 2013

Many experiences found in hilton

Banquet marketing

Recommend

CEO approval

Business Outlook

Pros

hilton is world hotel. Hilton famous cause their give excelent and satisfy to customer. all the employment have hospitality skill.

Cons

they not keep it the basic formula for hospitality service

Viewing 11062 - 11064 of 11,526 Reviews

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Hilton reviews

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Unethical and not to be trusted

Former member of the Hilton team

Many experiences found in hilton

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