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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,526 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Reviews by job title

      12K reviews
      4.0
      Nov 15, 2013

      I'd go back in a heartbeat

      Programme analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The majority of the workforce that reports to this Carrollton TX location - they have to project a smile over the phone with every customer that contacts them. This 'virtual smile' is even more evident when in face-to-face contact with the people working there.

      Cons

      Low compensation, reduction-in-workforce in multiple divisions after the Blackstone purchase in 2009 (and the outsourcing / offshoring of many IT positions).

      1.0
      Nov 13, 2013

      A Bad Choice!

      Assistant director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young Team Young Leadership team New Entry into India Market for Hilton

      Cons

      Confused Structure...localisation is the key Lack of Training to the young colleagues Most of the employees were given a role higher than the previous assignment...no one had a clue what to do ... Lack of Strategy Weak leadership..

      1.0
      Nov 11, 2013

      Worst hotel in my career

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay every two weeks, that about it.

      Cons

      Work Life balance. All work and no play. Management is only concerned for themselves and not their employees. Turn over is high.

      Viewing 11056 - 11058 of 11,526 Reviews
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      Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.