Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 460 reviews)); "Awesome culture and great people to work with" ((in 340 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 260 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team members." ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 540 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 365 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Feb 24, 2014

Amazing Life Changing Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hilton Worldwide is an amazing company to work for. Their commitment to their guest and team members is amazing. They empower you to succeed at your position not what it is.

Cons

The only 1 location in my area

3.0

Feb 23, 2014

Dynamic and growing. Focused on growth and EBITDA.

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Time off is a beneficial part of employment, company is very competitive and strives to keep it's high ranking among the chief competitors. Employee benefits are excellent

Cons

Training in some departments is non-existent. Company strives to set core values but many times senior management fails to live up to them. Office culture can be trying at times.

4.0

Feb 22, 2014

great and fun

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Very good company and rewarding to work for

Cons

I like to work full time ,

Viewing 11005 - 11007 of 11,529 Reviews

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Laundry Attendant

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HOTEL FRONT DESK AGENT- HILTON WESTSHORE TAMPA AIRPORT

Hotel Front Desk Agent

Hotel Front Desk Agent

Hilton

Hilton reviews

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Amazing Life Changing Experience

Dynamic and growing. Focused on growth and EBITDA.

great and fun

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