Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Mar 7, 2014

Very un-organized hotel and management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are great at the Hilton and the room rates are great. The hours are pretty stable and most of the staff are pretty friendly.

Cons

I work at a large hilton. We have over 900 hundred employees. Most of the staff have been there for over 15-20 years and it really shows how long they have been there. Some of the staff are extremely rude to guest and especially the employees. I have been harassed weekly by numerous staff members and management. There was even one occasion where a staff member pushed me and got into a verbal argument with me in front of guest. I could go on about the cons but im pretty sure you get the idea.

4.0
Mar 7, 2014

great company

Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

You're just another number. It feels as though no one knows you.

Viewing 10993 - 10995 of 11,530 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.