Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 471 reviews)); "culture is great and they do invest in all their employees" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 262 reviews)); "Great team member travel program" ((in 186 reviews)); "Great hotel and travel benefits" ((in 177 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 549 reviews)); "Long hours and underinvestment in some properties" ((in 425 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,530 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

3.0

Mar 13, 2014

Recruiter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company culture, positive management, flexible working environment.

Cons

Contract with no real benefits. No PTO. Management is hard to get a hold of at times.

2.0

Mar 12, 2014

Great start if you want to have a career in the hospitality industry

Administrative personnel

Recommend

CEO approval

Business Outlook

Pros

HILTON ROOM RATES!. Opportunity for advancement, being part of such enormous hilton family, Feeling empowered, meeting guest is an honor

Cons

Management crappy, Hilton Policies, Pay is below competitive, You work more than your compensated for.

2.0

Mar 11, 2014

unprofessional staff

Front desk

Recommend

CEO approval

Business Outlook

Pros

good hotel discount and free lunches uniform provided networking with upper class people

Cons

unprofessional staff, terrible hours, giddy & delightful to mean people. ridiculous rule book- only some people had to follow it- noticed high turnover and realized all the signs soon into the position

Viewing 10987 - 10989 of 11,530 Reviews

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Hilton

Hilton reviews

Company ratings over time

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Recruiter

Great start if you want to have a career in the hospitality industry

unprofessional staff

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