Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (179) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 464 reviews)); "culture is great and they do invest in all their employees" ((in 345 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 267 reviews)); "Great team member travel program" ((in 197 reviews)); "Work Life Balance is great" ((in 192 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 554 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

Item: Hilton
Rating: 4
Author: Former employee - General Manager

3.9

74% would recommend to a friend

(11,531 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,531 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Apr 21, 2014

Awesome enviroment to work (breakfast host)

Breakfast attendant

Recommend

CEO approval

Business Outlook

Pros

-Laid back mgmt. -15/30 min breaks -Awesome customer/guest services experience -Meeting people from around the world from every culture. -Laid back guests -Buffet -most unique Hampton I've ever seen .!

Cons

Nothin really I wasn't the only breakfast attendant and everything came precooked It was common sense kitchen work

1.0

Apr 20, 2014

An environment of nepotism, favoritism, mis-management as well as a "Culture" of retaliation (for mistakes made)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health Insurance Available. Also some of the fellow employees are good people to work with

Cons

Managers don't really seem to know what they are doing. Part of this is due having almost no training. Sometimes they do things "just to do something" because they really don't know what to do.

4.0

Apr 17, 2014

Best company company is growing so many opportunities for many people of diverse background

General manager

Recommend

CEO approval

Business Outlook

Pros

Great CEO ,great vision great opportunities had amazing journey of over 40 years

Cons

Few of the senior staff still have not gotten what Chris Nassetta wishes this company to be

Viewing 10960 - 10962 of 11,531 Reviews

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Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awesome enviroment to work (breakfast host)

An environment of nepotism, favoritism, mis-management as well as a "Culture" of retaliation (for mistakes made)

Best company company is growing so many opportunities for many people of diverse background

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