Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 463 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 247 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team member travel program." ((in 193 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 560 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 535 reviews)); "Long hours and underinvestment in some properties" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Mar 14, 2026

Great development opportunities

Launch analyst

Recommend

CEO approval

Business Outlook

Pros

Great for gaining experience on various teams early in your career

Cons

Lack of control over what rotations you have exposure to

1.0

Mar 13, 2026

This is my old job don't waste your time

Steward lead

Recommend

CEO approval

Business Outlook

Pros

The pros is that they basically feed you and if you need something to eat or struggling household that needs food at least you can eat at your job they will keep you fed for the most part

Cons

Unrealistic expectations You're not getting the amount of money that you really properly deserve cuz you're doing everything but you're not going to get paid as much as the servers but you're doing their job. If you're African American you're outnumbered they're racist so don't even waste your time even go in there. As far as the position. It's just not worth it You're not going to work 3 months during the winter years it's all based on seniority so I don't know how they keep coming number three in the world as a workplace but yeah at this location you're wasting your time

3.0

Mar 13, 2026

It was ok

Cluster coordinator

Recommend

CEO approval

Business Outlook

Pros

Social Work life balance Good colleagues

Cons

Salary Overworked Management didn’t listen

Viewing 97 - 99 of 11,509 Reviews

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This is my old job don't waste your time

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