Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "culture is great and they do invest in all their employees" ((in 332 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Work Life Balance is great" ((in 201 reviews)); "Great team member travel program" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 551 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Skip to content Skip to footer

Notifications

Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Mar 19, 2016

Customer service Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

hotel stays & working from home

Cons

micro managing, focuses on sales and numbers, system crashes a lot, you change supervisor frequently, very hard to get approved PTO.

2.0

Jan 15, 2015

Marriott is WAY better

Reservation sales specialist

Recommend

CEO approval

Business Outlook

Pros

Work at home - Flexible schedule

Cons

Micromanaging metrics driven hell

4.0

Nov 6, 2014

Good Company

Reservation sales specialist

Recommend

CEO approval

Business Outlook

Pros

They are pretty fair with raises and options for growth. The perks are great! Hotel discounts and some free.

Cons

They are constantly trying to grow and be the best which is not bad but they often change policy and procedure. So one month they could be drilling into your head do this do this do this and then the next month it somewhat changes. That seems to be the only thing that irritates me about this company.

Viewing 91 - 93 of 11,509 Reviews

Top companies for "Compensation and Benefits" near you

Kimpton Hotels & Restaurants

3.6★Compensation & Benefits

Meliá Hotels International

3.6★Compensation & Benefits

Rotana Hotel Management

3.7★Compensation & Benefits

Rixos Hotels

3.5★Compensation & Benefits

Jobs at Hilton

Hilton reviews FAQs

Reviews Hilton reviews

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer service Rep

Marriott is WAY better

Good Company

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Hilton reviews FAQs

Jobs at Hilton