Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 13, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

It's a great place to work.

Cons

Just a little bit of rush calls.

3.0
Jul 11, 2025

Not so bad

Recommend
CEO approval
Business Outlook

Pros

The relations and possibilities could be much better than that

Cons

Experience at the worldwide hotel chain

2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Their health insurance benefits are awesome. Union protection.

Cons

Management has very poor communication. Their new Topgolf swing suite has so far been a bumpy ride with very little business, and the restaurant has been very slow. This is the least amount of money I’ve made in tips at any restaurant. Unfortunately, due to the seniority structure set in stone by the union, as a new server or bartender you will not have any say in the shifts you work, nor can you take time off. Another unfortunate aspect is that because the union does provide protections for employees, it also emboldens bad behavior. There is a overall sense of “every man for himself”, particularly amongst the senior employees. Lastly, the tips you will make will likely be very poor until you have some seniority, and that can take at least six months to a year, depending on the amount of employee turnover during that time.

Viewing 493 - 495 of 11,522 Reviews

Glassdoor has 13,625 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.