Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 345 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 270 reviews)); "Great work life balance and ability to create own projects" ((in 195 reviews)); "Great team member travel program." ((in 184 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 569 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 537 reviews)); "Long hours and underinvestment in some properties" ((in 417 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 372 reviews)); "Managers were bad at communicating with each other and satff." ((in 164 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Oct 18, 2022

highly recomended

Valet attendant

Recommend

CEO approval

Business Outlook

Pros

tips are free money free food flexibility

Cons

rude customers front office director never listen us

5.0

Oct 18, 2022

RMCC is great!

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

Benefits Work/life balance Great leadership Fun team

Cons

Salary is mediocre but the benefits make up for it

3.0

Oct 16, 2022

It’s a Façade

Revenue specialist

Recommend

CEO approval

Business Outlook

Pros

Team work driven, hybrid work options, great benefits and perks, Team Member Resource Groups (TMRG) for multitudes of inclusive segments of the company (e.g., PRIDE, Abilities, API, etc). Direct report managers are great.

Cons

Anyone above people manager acts as if you don’t exist and your mental/physical health is irrelevant. Extreme workload levels with little to no understanding from leadership—deadlines, etc are always priority. Growth/promotions are politically based not by performance or experience. Most the HR recruiting team, including one I interviewed with blatantly have no desire to enhance diversity. Many “awards” they’ve been granted for “Best Place to Work” are paid programs for a ranking. Low pay compared to other brands and management companies. I get paid double with half the portfolio now.

Viewing 490 - 492 of 11,526 Reviews

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highly recomended

RMCC is great!

It’s a Façade

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