Hilton reviews

3.9

74% would recommend to a friend

(11,524 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 20, 2023

Great staff

Recommend
CEO approval
Business Outlook

Pros

Benefits are the best everywhere staff is wonderful

Cons

Extremely understaffed and outdated hotel

5.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Great good hotel benefits !

Cons

None honestly it was awesome!

2.0
Jan 6, 2023

Awesome benefits

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, free employee meals. Travel room rates.

Cons

Pay in Key West area is very low for housing and other expenses ( very expensive rents n over all food, gas: HR on my location is terrible. all aspects , pay, raise are almost nonexistent. Promotions are a joke, I am a supervisor and make less then most of my staff. hotel does across the board raises but supervisors are not included in the raise “ we are management “ I am an hourly paid employee and should be granted this type of raise. I applied for a manager position and got a smoke and mirror show. HR does not give employees the training necessary to advance to the next level. HR states to you interviewed well but we are still actively interviewing. Hilton promotes advancing from within, yeah if your in their click. These promotion are not based on ability but rather what management and EC wants. Hire directors that actually have experience in the hotel industry.

Viewing 484 - 486 of 11,524 Reviews

Glassdoor has 13,627 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.