Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1106 reviews)); "Great people and love the workflow" ((in 465 reviews)); "Great culture and generally strong leadsrship" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 245 reviews)); "Great team member travel program." ((in 204 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 534 reviews)); "Long hours and underinvestment in some properties" ((in 431 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,522 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

3.0

Jul 21, 2025

Mixed bag

Line chef

Recommend

CEO approval

Business Outlook

Pros

Interesting clients, eight hour shifts

Cons

Poor management, toxic culture, early starts, late finishes, weekends, lack of growth

1.0

Jul 21, 2025

If you can understand English, avoid

Food and beverage assistant

Recommend

CEO approval

Business Outlook

Pros

They have a cantine. Centrally located

Cons

Everyone there dislikes their job - a huge sign. Managers don't listen to staff and are disliked as they are disrespectful. Worst communication I've ever seen. I was lied to in the job interview, about the pay and what my duties would involve. Staff forbidden from having any non-alcoholic drinks from the bar or eating left over food from the kitchen. In terms of diversity, magagement is either Spanish speaking or Indian and they prefer to speak in their own languages between them

4.0

Jul 17, 2025

Working in hospitality

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great experience to develop your customer service skills.

Cons

Very demanding schedule and not always the best salary.

Viewing 478 - 480 of 11,522 Reviews

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Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mixed bag

If you can understand English, avoid

Working in hospitality

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